You can refer this HP document for more assistance:. Touch Printer Update, and then touch Check for Update Now. Touch Settings on the bottom left corner of the screen. When the printer connects to the server, the HP ePrint status displays. Wait for the printer to connect to the HP ePrint server. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.įrom the home screen on the printer control panel, touch the HP ePrint icon. If the printer does not turn on by itself, press the Power button to turn it on. Reconnect the power cord to the rear of the printer. Gently rock the printhead to the left and right to make sure that the printhead fully seats in the carriage. As you guide the printhead into the carriage, it lowers into the carriage as it seats. Reinsert the printhead into the carriage to reseat it. Grasp the sides of the printhead, and then slightly lift the printhead without fully removing it from the carriage. You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock. Unplugging the printer prevents the carriage from moving. Unplug the power cord from the rear of the printer. Wait until the carriage is idle and silent before proceeding. The carriage moves to the left side of the printer. Slip your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door. Plug back the power cable straight to a wall outlet without any surge protector and printer.With the printer turned on, disconnect the power cord from the rear of the printer.Wait until the printer is idle and silent before you continue.Turn on the printer, if it is not already on.Did you do any do any changes on the printer, like replacing the cartridges?.To assist you with accurate information I would require more information regarding this. I understand that you are getting ink system failure error and you have done few troubleshooting steps, I will be delighted to assist you here. For posting. It is a terrific place to find answers and tips!
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